What a mess has been made of this day. Fought little fires around the office and on the phone with users this morning.
Then our phone vendor called us in the middle of the day and told us that they made an error on the price quote for our phone system upgrade, so we will have to pay them $3000 more. I was shocked. I sputter a reply that I had to talk to my manager.
Both he and I flipped out! Excuse me? You're telling me I have to pay for your mistake?!? What planet did these guys come from?
My manager and I quickly briefed our cheif counsel on the fallout of events, he then agreed, we are not under obligation to pay for thier mistake.
So we sent them an email reply, we had an agreed upon price and we were not going to pay more than that.
I left the office stewing over it; but then I suppose our vendor is stewing up quite a larger kettle of worry than I.
And we have Monday off for a three-day weekend, good, let them worry a little more. They would be fools to let me $50k deal go over this.